On-Site Field Service
On-site Field Service:
Factory trained, experienced Field Service Engineer with over 25 years experience
Telephone Support
We offer Telephone Technical Support. Our first goal is to get you up and running, quickly, and often without any service or repair costs to you. Give us a try. Let us show you what we know.
Parts
We offer a full line of replacement parts: Flashlamps, mirrors, lenses, cameras, water filters, flow tubes, spatter shields, laser crystals (rods), gold electrodes, gold ellipses, focusing assemblies, crash sensors, and repair services. If you need it, we can probably get it for you. Give us a call.
Preventive Maintenance
All Raytheon and Benchmark laser systems require periodic maintenance. Yearly calibration and alignment should be a minimum requirement. Preventative maintenance is a must. Our comprehensive checklists can find potential problems before they develop into real show-stoppers. We offer annual and semi-annual preventive maintenance, and, of course, on-site emergency service.
Upgrades
We provide system upgrades: new computer (even the old DOS based computers), software, motion systems, Raytheon LED pushbuttons, Analyzers, and much more. If you have an old Anorad motion system, we can upgrade it to a modern CNC system re-utilizing much of your old (but still good) components. Those Anorad stages are built to last and are probably still good.
Maybe you want something new. We can build you a brand new system from scratch.
Give us a call!
Support
We provide full system support, from parts to on-site service. If you need help with your Raytheon laser or Benchmark laser welder, we are here for you.
